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We are diligently working to prevent the spread of COVID-19 to our patients. Being in the healthcare industry requires our office to be well versed in the infection control protocol. Our office maintains a high level of cleanliness and we are taking extra steps to prevent the spread of COVID-19.

You may be curious about what precautionary measures we are taking in the office, or you may be inundated with emails from every company you’ve ever heard from about this. But the fact of the matter is that we serve a large population of at-risk patients. Not only is it important for you to be aware of what we are doing to help, but we also need your help too!

We are disinfecting counters, pens, doorknobs, handles, clipboards, elevator buttons; anything and everything we can think of that patients and staff touch without even thinking about it!

Aside from all the normal sanitizing practices we follow, we are following guidelines from the CDC, as well as NCDHHS, to protect our patients and prevent the spread of this virus.

So How Can You Help?

It’s easy! A few extra steps and some forethought go a long way!

  1. Please do not come into the office if you are feeling sick in any way. Call to reschedule your appointments, and do not drop in.
  2. Please take advantage of the hand sanitizer at the front desk and in the waiting room. We strongly encourage using it before filling out any paperwork, touching the counter, etc. and using it again after your appointment, on your way out.
  3. Please socially distance yourself. Maintain a 6-foot space between anyone you speak with as much as possible and do not shake hands with anyone.
  4. In an attempt to control the number of people in the waiting room, please call ahead, even if you are healthy, before dropping in.

We appreciate your understanding, assistance, and cooperation at this time. The more precautionary measures we can take now, the more available we can be for all our patients in the coming weeks and months!

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Providing Compassionate Care for Hearing Loss Treatment